Boasting unsurpassed service, comfort, and elegance, with beautiful and luxurious rooms, B-Weh Hotels & Conference combines world charm and architecture with modern-day convenience and amenities. To ensure a world class experience for all our guests, we have designed our hotel room policies to ensure every stay will be filled with lifelong memories. These House Rules are considered a part of our reservation agreement with you. As our hotel guest, by reading and signing your hotel registration you are agreeing to abide by all of our House Rules, terms and conditions, and procedures. These House Rules are presented here to help promote our guests’ safety and enjoyment and to ensure that each guest is aware of the understandings between B-Weh Hotels & Conference and the guest. Our House Rules may change from time to time, so please check back often.
All rates are quoted in the Ghanaian currency or foreign currency payable in cedi equivalent, plus tax. Rates may increase without notice. Rates as advertised on the B-Weh Hotels & Conference website or any other website or promotional material are subject to change at any time.
Guests must be at least 18 years of age to check in at B-Weh Hotels & Conference. Guest below 18 years are to be accompanied by an adult. In the interest of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (State driver’s license, passport, Voters identification card, etc.) at check-in. All guests must pay before or on check-in or otherwise discussed with management.
All reservations and registration must be guaranteed with a valid credit card, debit card, wired transfer, direct transfer, Mobile Money or Cash (GH₵). Cheques are acceptable from corporate organizations only.
We will make every effort to honour special requests such as a specific floor or room number, adjoining rooms, roll-away beds, microwaves, etc. upon your arrival. All special requests are noted on reservations and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance.
Breakfast is free to registered guests only. Visitors may not join a registered guest for a free breakfast. Visitors may pay ₵…… per person at the Restaurant to join our breakfast
FULL BOARD: OUR full board come with breakfast, lunch, supper, plus other services. HALF BOARD: Half board comes with breakfast, lunch/supper, plus other services. GUEST CHOICE: this comes with breakfast and quest selected services.
A refund of deposit will be made less administrative charges of 15% of payment irrespective of when cancellation notice is given.
To provide all of our guests with an exceptionally clean and safe hotel experience, we provide daily housekeeping. Our Housekeeping Staff will honour the “IN” door hanger once during a twelve hour period indicating that the room is occupied. The Housekeeping Staff is required to enter the room at subsequent times to clean the room, check for safety, and verify the condition of the room. Management reserves the right to enter a room with a known status of “IN” for reasonable purposes, such as an emergency, housekeeping, maintenance, verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our House Rules. In the event of suspected illegal activity, management reserves the right to summon law enforcement to aid in eviction. The right to privacy ends when a House Rule is broken. Law enforcem;ent will be granted immediate access to hotel property and rooms of evicted guests.
Room occupancy requirements are based on fire code/fire safety restrictions. All rooms’ maximum occupancy is 2 people. If you exceed the maximum number of guests allowed, you will be asked to rent another room for proper accommodations.
Access to our WiFi is free for our registered guests. The hotel WiFi access code is subject to change without notice. WiFi signals are subject to change without notice depending on the room’s location, the status of our WiFi-equipment, and interference from other local wireless signals. B-Weh Hotels & Conference assumes no liability for guest use.
B-Weh Hotels & Conference enforces a No In-Room Party Policy to ensure we can protect the hotel and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated in the rooms. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the hotel without refund. Registered guest(s) is responsible for all persons visiting. Non-Registered visitors are only permitted until 12:00 P.M. If found with more “people” not listed on the Guest Registration Form after 12:00 P.M. your stay will be considered a party. You will be ordered to vacate the premises without refund or may be asked to pay Guest Compensation Disturbance Fee.
The safety and security of our guests and staff is extremely important to us. Our Firearms and Weapons Policy is designed for the protection of our guests, vendors, staff, and owners, and pertains to the presence of firearms and weapons on hotel premises. B-Weh Hotels & Conference recognizes that guests and vendors may legally possess firearms or weapons for a variety of legitimate purposes. This policy has been developed to create a safe environment by providing appropriate guidance over the custody of firearms and weapons on our premises. B-Weh Hotels & Conference is private property. Guests, who are lawfully permitted to possess a firearm or weapon, may bring such onto our hotel premises for storage purposes only, with the understanding that they are personally responsible for following:
a. Guests must abide by all State and local laws.
b. Firearm and weapons must be appropriately registered.
c. Firearms must be unloaded
d. No cleaning of firearms is permitted on hotel premises.
e. Firearms and weapons must be safeguarded and secured in either a locked, hard sided firearm container or a soft gun case provided by the guest at all times and clearly labelled with their name and contact information.
f. No firearms or weapons in any area of the hotel except in guests’ room or locker.
g. Damages caused by arrowheads will be charged accordingly, please be careful.
h. Guests and vendors who fail to abide by our policy may be asked to leave the hotel premises, are subject to trespass and may be subject to further legal action. Exempted from this policy are law enforcement officers and designated military personnel who are on duty and are required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm openly or concealed under local or state laws are exempt from this policy. It is our policy to promptly turn over any firearms left on the property to Authorities if we are unable to contact the owner. Questions concerning these policies or its implementation may be addressed to the hotel manager directly.
Registered guests of legal age who choose to bring their own alcoholic beverages must consume those in their room. Alcohol is not allowed in public areas such as the lobby, hot tub, halls, etc. Alcohol consumed during special events served by a licensed caterer with permit to serve/sell alcohol is restricted to those 21 years old or older (valid photo identification required) and can only be consumed at that event venue.
For safety and to assure that our facility is not exposed to items or actions that create an odour which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility. Guests are encouraged to notify Front Desk staff immediately if they smell cigarette, marijuana, or other objectionable odours. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. A Designated Smoking Area is provided outside and away from the building. Marijuana is prohibited at all times.
Damage to hotel property – We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit/debit card, or send an invoice for the amount to the registered address
B-Weh Hotels & Conference assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately and we will try to assist you in locating your lost item.
B-Weh Hotels & Conference makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on this website is error free. B-Weh Hotels & Conference does not accept liability for any errors and/or omissions, and reserves the right to change the information published at any time and without notice.